Frequently asked questions

Security, integration, pricing, and how the marketplace works — for buyers and suppliers.

For organizations (buyers)
Yes. VendorHub is hosted in the Kingdom and your procurement data remains in KSA. Access is role-based with a full audit trail, so every approval and action is traceable for compliance reviews.
VendorHub integrates with any ERP — SAP, Oracle, Microsoft Dynamics, or a custom system. We map purchase requests, POs, vendors, and contracts so VendorHub becomes your source-to-contract layer without replacing finance systems.
You can search and qualify suppliers by their Etimad registration status directly inside VRM, alongside activity, region, and local-content ratio. That means you shortlist eligible, verified suppliers without leaving the platform.
Yes. Local-content ratios are visible at the supplier, tender, and contract level, and monitored through to closeout. You can report local-content performance to leadership and regulators on demand.
Most organizations go live in weeks, not months — configuration covers your project types, approval workflows, and authority matrix. With managed operations, our team can stand up and run the process for you even faster.
Pricing is modular and annual: subscribe only to the modules you need (VRM, Purchase Requests, Tendering, Contract Management, Reports & BI), with add-ons for account management, ERP integration, and extra users. Talk to sales for a scoped quote.
We offer managed operations: 20+ consultants and 110+ operational specialists who can run procurement on your behalf — from vendor sourcing to tendering and contract administration — on the same platform. You get the savings and governance without building the team.
For suppliers
No. Supplier registration is free. You build your profile, become discoverable to buying organizations, and start receiving Expressions of Interest at no cost.
Buyers search by activity, region, local-content ratio, and Etimad status, then send Expressions of Interest — public or private. When you match, you receive the opportunity directly; one EOI recently drew 42 qualified responses within 3 hours, so qualified suppliers move fast.
A complete profile covers your administrative, technical, and financial details, plus your activity, region, local-content ratio, and Etimad status. The more complete and accurate your profile, the higher you rank in buyer searches.
Reach our team at info@vendorhub.sa or 920005679 (Riyadh, KSA). Buying organizations also get onboarding support and, optionally, a dedicated account manager — on-site or remote.
Both government and private-sector organizations that buy at scale and need governed, auditable procurement — and the suppliers who serve them. If you run tenders, manage contracts, or need local-content visibility, it’s built for you.

Still have questions?

Talk to our team